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Customer support
How to request a return or refund for products bought from UCS.
Draft for business approval. This policy must be reviewed by UCS and checked for Singapore compliance before launch.
[Editable: return window, condition requirements and non-returnable items.]
Contact us with your order number and reason for return.
[Editable: refund method and processing time.]
[Editable: process for items that arrive damaged or faulty.]